Returns & Exchanges
At Overherd, we want you to be completely satisfied with your purchase, but due to the perishable nature of our oat milk powder, we only accept returns on unopened items within 30 days. If your order arrived damaged or you have concerns about the quality, please reach out to our support team for a full refund or replacement.
Check Eligibility
Ensure your product is unopened, in its original packaging, and within the 30-day window from the date of delivery.
Contact Support
Email our team at [email protected] with your order number and a brief explanation of why you would like to return the item.
Package Your Item
Securely pack the unopened pouches in a shipping box to prevent damage during transit and include your order slip inside.
Receive Your Refund
Once we receive and inspect your return, we will process a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing